
The SOAP service provides information on Pilot services between ZIP codes. It allows customers to get information about Pilot locations and general service capabilities. View/Download the Scheduling API documentation. It provides visibility into allowed appointments for home delivery and pickup shipments. It allows shippers and consignees to schedule their own home delivery and pickup appointments. View/Download the generic Shipment Entry API documentation. View/Download the generic Rating API documentation. Customers have the ability to save shipments. It allows customers to calculate rating against existing tariffs. View/Download the generic Tracking API documentation. SOAP and RESTful endpoints are available. It allows customers to track any shipment in the system.
Our customers and partners can contact their Pilot Sales Representative to obtain details on how to integrate with Pilot’s web services. Go to /us/fedextracking for more information.From ratings and shipments uploads to tracking and reporting, Pilot provides a variety of customizable web services to fit your specific business needs and system requirements.
View inbound, outbound, and third-party shipments in one view if you're a registered FedEx InSight ® user. Customize views and benefit from enhanced search and sort capabilities. These additional features are available if you select Advanced Shipment Tracking from the Tracking tab at, then log in: View, print, email or fax FedEx Signature Proof of Delivery letters. Export shipment information in CSV or XML formats. Filter shipments by reference number, shipment date, company name, shipment exception and other variables. Review status updates in a calendar or list view to help you plan more effectively. Nickname shipments, add personalized notes about shipments and create watchlists for key deliveries. Save tracking numbers for repeat tracking. Receive email or text notifications on the status of your shipments. Enter multiple tracking numbers to track up to 30 shipments at a time. You can track by a tracking, door tag or FedEx Office order number government Transportation Control Number (TCN) or by a reference number (such as an invoice number, purchase order or Return Material Authorization number) that you provided at the time of shipment. Track the status of FedEx Express ®, FedEx Ground ®, FedEx Home Delivery ®, FedEx Ground ® Economy, FedEx Freight ® and FedEx Custom Critical ® shipments. Choose FedEx Tracking for detailed shipment-status updates, search capabilities and other tools that help you manage your shipments.